Front Office & Secretarial Operations
Course duration: 18 weeks
Entry requirment : H.S.C. or equivalent
Terminal Objective: At the end of the course the trainee will be equipped with skills & knowledge necessary to build a career in the relevant field.
Enabling Objectives: The trainee will be able to
- Get knowledge about hotel organizations and Front Office
- Learn about reservations, reception procedures and communication
- Know how to write reports.
- Acquire knowledge secretarial skills.
- Acquire skills in personal presentations.
- Have the necessary knowledge about the safety and security.
- Learn about the culture and heritage of Bangladesh.
- Development interactive skills.
- Communicate in English
- Acquire relevant computer skills
Career Prospect: After the completion of this course, the trainee can expect to get employed as front desk personnel in hotel, motel , restaurant or a commercial office.