Front Office & Secretarial Operations

Course duration: 18 weeks

Entry requirment : H.S.C. or equivalent

Terminal Objective:  At the end of the course the trainee will be equipped with skills & knowledge necessary to build a career in the relevant field.

Enabling Objectives: The trainee will be able to 

• Get knowledge about hotel organizations and Front Office
• Learn about reservations, reception procedures and communication
• Know how to write reports.
• Acquire knowledge secretarial skills.
• Acquire skills in personal presentations.
• Have the necessary knowledge about the safety and security.
• Learn about the culture and heritage of Bangladesh.
• Development interactive skills.
• Communicate in English
• Acquire relevant computer skills

Career Prospect: After the completion of this course, the trainee can expect to get employed as front desk personnel in hotel, motel , restaurant or a commercial office.